This service is intended exclusively for users of the MyTower Europe application and constitutes part of its functional system.
Users of the MyTower Europe system have consented to the processing of their personal data during registration in the application:
MyTower Europe Privacy Policy
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Resident Zone (accessible without login)
We do not use cookies or external tracking tools.
No data is collected or processed in a way that allows the identification of the user.
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Manager Zone (accessible after login)
Intended only for individuals who have signed appropriate service agreements and data processing declarations.
Logging in only provides access to informational materials (e.g., user guides).
We do not use any cookies for marketing or analytical purposes.
Access to the Manager Zone is restricted to authorized individuals with assigned login credentials.
MyTower Sp. z o.o. is not responsible for the consequences of using the service by unauthorized persons who gained access unlawfully (e.g., by sharing login credentials with third parties).
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Contact Form – GDPR Information
Data Controller:
The collection and processing of personal data submitted through the contact form is managed by MyTower Europe Spółka z ograniczoną odpowiedzialnością, headquartered in Kraków, address: ul. Sukiennicza 8/U7, 31-069 Kraków, registered in the Register of Entrepreneurs kept by the District Court for Kraków-Śródmieście in Kraków, XI Economic Division under KRS: 0000882769, REGON: 388128682, NIP: 6762592315, share capital: 5,000.00 PLN
Purpose of processing:
Responding to the submitted inquiry
Legal basis:
Article 6(1)(a) of the GDPR (user's consent)
Data retention period:
Up to 12 months from receipt of the message
User rights:
Access to data, rectification, deletion, and the right to file a complaint with the President of the Personal Data Protection Office (UODO)
Data Protection Officer contact:
iod@mytowerapp.eu
General data inquiries contact:
contact@mytowerapp.eu
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Cookies
This service (available at help.mytowerapp.eu) does not use cookies for analytics, advertising, or tracking purposes.
Only technical cookies essential for the service's operation are used (e.g., for login functionality).
In accordance with applicable regulations (GDPR and the ePrivacy Directive), there is no requirement to display a cookie banner when no consent-based cookies are used.